Pet Health

Privacy and Legal

PRIVACY INFORMATION:

Horizon Veterinary Group is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Horizon Veterinary Group websites and the Horizon Veterinary Group family of websites and governs data collection and usage. By using the Horizon Veterinary Group’s website, you consent to the data practices described in this statement.

Collection of your Personal Information

Horizon Veterinary Group collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Horizon Veterinary Group also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Horizon Veterinary Group. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Horizon Veterinary Group for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Horizon Veterinary Group website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Horizon Veterinary Group public message boards, this information may be collected and used by others. Note: Horizon Veterinary Group does not read any of your private online communications.

Horizon Veterinary Group encourages you to review the privacy statements of websites you choose to link to from Horizon Veterinary Group so that you can understand how those websites collect, use and share your information. Horizon Veterinary Group is not responsible for the privacy statements or other content on websites outside of the Horizon Veterinary Group and Horizon Veterinary Group family of websites.

Use of your Personal Information

Horizon Veterinary Group collects and uses your personal information to operate the Horizon Veterinary Group website and deliver the services you have requested. Horizon Veterinary Group also uses your personally identifiable information to inform you of other products or services available from the Horizon Veterinary Group and its affiliates. Horizon Veterinary Group may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Horizon Veterinary Group does not sell, rent or lease its customer lists to third parties. Horizon Veterinary Group may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Horizon Veterinary Group may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Horizon Veterinary Group, and they are required to maintain the confidentiality of your information.

Horizon Veterinary Group does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Horizon Veterinary Group keeps track of the websites and pages our customers visit within Horizon Veterinary Group, in order to determine what Horizon Veterinary Group services are the most popular. This data is used to deliver customized content and advertising within Horizon Veterinary Group to customers whose behavior indicates that they are interested in a particular subject area.

Horizon Veterinary Group websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Horizon Veterinary Group or the site; (b) protect and defend the rights or property of Horizon Veterinary Group; and, (c) act under exigent circumstances to protect the personal safety of users of Horizon Veterinary Group, or the public.

Use of Cookies

The Horizon Veterinary Group website(s) use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Horizon Veterinary Group pages, or register with Horizon Veterinary Group site or services, a cookie helps Horizon Veterinary Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Horizon Veterinary Group website, the information you previously provided can be retrieved, so you can easily use the Horizon Veterinary Group features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Horizon Veterinary Group services or websites you visit.

Security of your Personal Information

Horizon Veterinary Group secures your personal information from unauthorized access, use or disclosure. Horizon Veterinary Group secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Horizon Veterinary Group will occasionally update this Statement of Privacy to reflect company and customer feedback. Horizon Veterinary Group encourages you to periodically review this Statement to be informed of how Horizon Veterinary Group is protecting your information.

Contact Information

Horizon Veterinary Group welcomes your comments regarding this Statement of Privacy. If you believe that Horizon Veterinary Group has not adhered to this Statement, please contact Horizon Veterinary Group. We will use commercially reasonable efforts to promptly determine and remedy the problem.

LEGAL INFORMATION:

AGREEMENT BETWEEN USER AND Horizon Veterinary Group

The Horizon Veterinary Group website is comprised of various web pages operated by Horizon Veterinary Group.

The Horizon Veterinary Group Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Horizon Veterinary Group Web Site constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

Horizon Veterinary Group reserves the right to change the terms, conditions, and notices under which the Horizon Veterinary Group website is offered, including but not limited to the charges associated with the use of the Horizon Veterinary Group Web Site.

LINKS TO THIRD PARTY SITES

The Horizon Veterinary Group Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Horizon Veterinary Group and Horizon Veterinary Group is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Horizon Veterinary Group is not responsible for webcasting or any other form of transmission received from any Linked Site. Horizon Veterinary Group is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Horizon Veterinary Group of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Horizon Veterinary Group website, you warrant to Horizon Veterinary Group that you will not use the Horizon Veterinary Group website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Horizon Veterinary Group website in any manner which could damage, disable, overburden, or impair the Horizon Veterinary Group website or interfere with any other party’s use and enjoyment of the Horizon Veterinary Group website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Horizon Veterinary Group websites.

USE OF COMMUNICATION SERVICES

The Horizon Veterinary Group website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

  • ‍Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • ‍Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
  • ‍Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
  • ‍Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
  • ‍Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
  • ‍Conduct or forward surveys, contests, pyramid schemes or chain letters.
  • ‍Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  • ‍Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • ‍Restrict or inhibit any other user from using and enjoying the Communication Services.
  • ‍Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • ‍Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  • ‍Violate any applicable laws or regulations.

Horizon Veterinary Group has no obligation to monitor the Communication Services. However, Horizon Veterinary Group reserves the right to review materials posted to a Communication Service and to remove any materials at its sole discretion. Horizon Veterinary Group reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Horizon Veterinary Group reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, at Horizon Veterinary Group’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Horizon Veterinary Group does not control or endorse the content, messages or information found in any Communication Service and, therefore, Horizon Veterinary Group specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Horizon Veterinary Group spokespersons, and their views do not necessarily reflect those of Horizon Veterinary Group.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

MATERIALS PROVIDED TO Horizon Veterinary Group

OR POSTED AT ANY Horizon Veterinary Group

WEBSITE

Horizon Veterinary Group does not claim ownership of the materials you provide to Horizon Veterinary Group (including feedback and suggestions) or post, upload, input or submit to any Horizon Veterinary Group website or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Horizon Veterinary Group, its affiliated companies and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Horizon Veterinary Group is under no obligation to post or use any Submission you may provide and may remove any Submission at any time at Horizon Veterinary Group’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

LIABILITY DISCLAIMER

The pet health information contained on Horizon Vet Group’s website is provided for educational and informational purposes only and is not intended to replace discussions with a veterinarian or veterinary healthcare team. All decisions regarding patient care must be made with a veterinarian or veterinary healthcare team who will consider the unique characteristics of each patient, typically after conducting a thorough examination of your pet. You should always seek the advice of a veterinarian with any questions you may have regarding a medical condition and should never disregard professional veterinary advice or delay seeking professional veterinary advice because of information contained on this site. Nor is this site intended to solicit clients already engaged in a relationship with another veterinary professional.

Horizon Veterinary Group is not liable for any damages or injury, including but not limited to special or consequential damages, resulting from the use of, or the inability to use, the materials on this site. The materials on this site or accessible from this site are provided “as is” and without warranties of any kind, either express or implied. While we have undertaken reasonable efforts to ensure the accuracy of the information contained on this site, Horizon Veterinary Group does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. The viewer of this site assumes all responsibility for the consequences of using any of the materials on this site. As well, an appropriate veterinary/client/patient relationship is not created merely by your review of the materials on this site.

You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. The Horizon Veterinary Group logo are not to be used without the written consent or agreement of Horizon Veterinary Group.

We do not warrant that functions available on this website will be uninterrupted or error free, that defects will be corrected, or that the server that makes it available is free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

You should review this disclaimer each time you use this site.

Information about site usage and traffic patterns, as well as non-identifying statistics and information may be used by Horizon Veterinary Group to provide information to help develop and market other products and services as well as make changes to the site.

TERMINATION/ACCESS RESTRICTION

Horizon Veterinary Group may at any time, without notice, in its sole discretion and without cause, terminate your right to access or use the website, (or any portion thereof). Horizon Veterinary Group may also terminate your right to access and use the website, or any part of the website, if you breach any term or condition of this Agreement.

COPYRIGHT AND TRADEMARK NOTICES:

All contents of the Horizon Veterinary Group website are: Copyright and/or its suppliers. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

It is the policy of Horizon Veterinary Group to respond to claims of intellectual property infringement. Horizon Veterinary Group will promptly process and investigate notices of alleged infringement and will take any actions, in its sole discretion, it deems appropriate. Notifications of claimed copyright infringement should be sent to flv@horizonvet.ca.

To be effective, the notification of infringement must be a written communication that includes the following:

  1. ‍A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. ‍Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. ‍Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
  4. ‍Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number and, if available, an electronic mail address at which the complaining party may be contacted;
  5. ‍A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law and;
  6. ‍A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.